"The Golden Rule" by Jamy Hicks

Here are Jamy's notes from the confrence call Tuesday night 05/11/2010.

Reminder: There will not be a call 05/18/2010! I will have family in and it will be a busy week.


“The Golden Rule”


With Scentsy growing at such a rapid pace we tend to get caught up in the business aspect and at times we momentarily lose sight of the Golden Rule. It’s known that we as independent consultants are business owners, but we also have to remember we are all team-mates as well. Our business can’t grow and expand without each other.

So when you’re caught in a situation of which you may “step on someone’s toes” think fast… How would that feel about that?! Trouble trickles down… it has a snowball effect. So avoid it by remembering that a little common courtesy can calm a possible INTENSE storm!

• If a customer approaches you claiming they already have a consultant and they want to order or have a party ASK who their
Consultant is. The before you commit, let them know that you’d love to but since they are “Suzie’s” customer you would like to make sure your not stepping on her toes. Nine times out of ten, the sale or party will be yours but it can surely avoid all potential drama AND the customer automatically put you on another level from other normal consultants.


• Avoid the harsh, pushy and pity party sales. Don’t tell your customer “You need to buy from me because I need the money.” Scentsy sells itself. Remember how irritated, overwhelmed and exhausted you feel when you are trying to buy a car. Most people dodge car salesmen because they are over-the-top pushy. However, those few salesmen who let the customer decide what they want without breathing down their neck ALWAYS have repeat customers! I know I’ve bought my last 2 vehicles for that exact reason. The last thing we want to do is put a bad label on such an AWESOME business! So … let Scentsy do what it does… sell itself!


• Follow the “chain of command”. If you have a question, problem, issue, concern…etc, call your SPONSOR! That is what they are there for. If they can’t answer the question allow them to make the call to their director and/or sponsor. I go to lunch with Cheri quite often and that poor girl’s phone rings NON-STOP! I realize there are times when you are in a crunch and need answers quick but I’m sure your sponsor will be completely willing to help!! I know Cheri answers her phone and/or responds to the texts regardless because she’s just that kind. But if that were one of my team-mates who were contacting her before they bothered to ask me I’d be upset. “Golden Rule…”

We are entering an open field of opportunity with summer just a few weeks ahead. If we are taking care of our customers most issues can be all together non-existent.

• Call your customer to check on them.
• Send them PERSONAL emails.
• Send them a note in the mail.

All of the above don’t have to be about business either. Add a personal touch can do wonders. All of these are just small examples loyalty. It’s what can set you apart from other Consultants. Your customer will never even think twice about WHO they are going to call with a party/order because your name and your consideration will be freshly on their mind at all times. They will remember that YOU went the extra mile for them! When another consultant approaches your customer there will be absolutely no doubt in their mind that they will keep their business with YOU; because your heart is filled with the Scentsy Spirit!!

T-shirts are In....YAY!!

I will send them out tomorrow....YAY!!

I am so excited! I am placing another order tomorrow....keep recruiting...you will love the new shirts!!

If you missed last night's call, you missed a good one. Look forward to talking with you all next week!

Cheri

Guest Speaker Jamy Hicks!!!

Call in information is below:

Find your local time to call in. Not sure what time zone you live in?
Check out www.time.org Number to call in: (218) 339-4300 Access code:
937552 #

5:30PM Alaska time, 6:30PM Pacific Time, 7:30PM Mountain Time, 8:30PM
Central Time, 9:30PM Eastern Time.

Press *6 to mute yourself and *6 to unmute yourself. Talk to you soon!

Talk to you all soon!!!

A little R & R: Roll Call and Recognition....

Call Tonight 05/04/2010

Call in information is below:

Find your local time to call in. Not sure what time zone you live in?
Check out www.time.org Number to call in: (218) 339-4300 Access code:
937552 #

5:30PM Alaska time, 6:30PM Pacific Time, 7:30PM Mountain Time, 8:30PM
Central Time, 9:30PM Eastern Time.

Press *6 to mute yourself and *6 to unmute yourself. Talk to you soon!

Talk to you all soon!!!

A little R & R: Roll Call and Recognition....

Scentsy's More Parties, More Prizes!!!

Watches. Digital cameras. iPhones. Home appliances.

Scentsy’s More Parties, More Prizes 2010 Spring Incentive is a shopping experience like no other. Sell 400 to 2,500 in PRV each month for the months of April through July, 2010 and earn a chance to shop for prizes. The more you sell, the more you get to shop!

Sell 400 in PRV for four months and you can shop for any one of the fabulous prizes in the Level One Room, full of items with an average retail value of $100, including:

· Apple® - iPod nano® 8GB MP3 Player (5th Generation)
· Casio® Exilim® 10.1-Megapixel Digital Camera
· Viking® - Professional Hand Blender
· One-year subscription to Netflix®
· Collection of Heidi Thompson’s favorite music CDs
· Or one of 15 additional prizes

Sell 1,000 in PRV for four months and you earn the option to shop for one prize in the Level Two room OR three
prizes in the Level One room. Items in the Level Two room have an average retail value of $300 and include:

· Nintendo® Wii™ Starter Bundle
· Schwinn® 2010 Sprite
· Kindle™ Wireless Reading Device (6” Display, Global Wireless, Latest Generation)
· VIZIO™ 19” RazorLED™ LCD HDTV
· Apple® - iPhone® 3GS with 32GB Memory
· Or one of 15 additional prizes

Sell 2,500 in PRV and you get to shop in the Level Three room where the prizes have an average retail value of
$900! As an alternative, you could shop for the equivalent value in prizes from the Level One or Level Two Rooms. Items in the Level Three room include:
· Canon® EOS Rebel™ T2i EF-S 18-55mm IS Kit
· EPIC® View™ 550 Treadmill
· Apple® - MacBook® with 13.3” Display
· Sony® BRAVIA® 46” Full 1080p / 120Hz / LCD HDTV
· Two (2) Apple® - iPad™ with Wi-Fi - 16GB

Be among the top 100 point earners and YOU can earn an all-inclusive 4-day, 3-night trip for two to a fabulous destination in the fall of 2010.

Becoming an Influential Person

Here is our worksheet I created that we went over at our meeting yesterday here in the Falls. I will also send via email from the word doc for each of you have. Hope you all have a wonderful "Hump" day!!

Becoming an Influential Person

“Give honest, sincere appreciation. People will cherish your words and treasure them and repeat them over a lifetime—repeat them years after you have forgotten them.” –Dale Carnegie

What “one” rule did your parents have that was most important? _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
What were some of the excuses you used when you broke this rule? _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Why do we always come up with excuses? _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
What can you learn about dealing with people knowing that they will always have an excuse? _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
“Criticism is futile because it puts a person on the defensive and usually makes him strive to justify himself. Criticism is dangerous because it wounds a person precious price, hurts his sense of importance, and arouses resentment.” Dale Carnegie
Why doesn’t it work to criticize people? _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
How do you affect people if you don’t criticize? _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

“I consider my ability to arouse enthusiasm among my people the greatest asset I possess, and the way to develop the best that is in a person is by encouragement. There is nothing else that so kills the ambitions of a person as criticisms from superiors. I NEVER criticize anyone. I believe in giving a person incentive to work. So I am anxious to praise but loath to find fault. If I like anything, I am hearty in my approbation and lavish in my praise.” Dale Carnegie

When were you the recipient of praise and how did it make you feel? __________________________________________________________________________________________________________________________________________________________________________
When were you the giver of praise and the effect that it had on receiver and yourself? __________________________________________________________________________________________________________________________________________________________________________
List 3-5 people in your group/team (if you don’t have a team yet, ones that you can work on to become part of your team) that you would like to work this principle with. What are these 3-5 people doing that you can praise them for? _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
What actions can you take monthly to praise people in their organization? _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
How can you effectively praise your customers and hostesses? _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

No call tomorrow

There will not be a call tomorrow. However, we will be having our monthly meeting in Wichita Falls, Texas. I look forward to seeing as many faces as possible.

If this is a time of crunch in your business, you don't want to miss it. I promise. It will be well worth your time.

I will email all meeting notes to everyone after the meeting.

Thank you all for your hard work.

Cheri